Wendy Smith is the Office and Commercial Lines Manager as well as a licensed insurance broker and notary public. Wendy joined the team in 2005 after serving 19 years as the Human Resources Director for Wordsworth Books of Harvard Square. Wendy is a graduate of Syracuse University. She manages daily operations of the agency, including advertising, accounts payable, receivables, and charitable giving. Wendy is the WCC 401k plan administrator. In her free time, Wendy enjoys gardening, yoga, reading, and baking.